Oct 12, 2020 · All the parameters which are passed in the --custom_fields are needed to be configured first in the ServiceNow instance. Parameters passed in custom fields must be configured at ServiceNow Incident table, Splunk import set (x_splu2_splunk_ser_u_splunk_incident) table and appropriate transform map in ServiceNow.
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The transform map for hardware asset imports used an onBefore script to set values in the target Hardware (alm_hardware) table based on a match in the vendor translation table. This script also illustrates some of the exception logging we performed for the client: (function runTransformScript (source, map, log, target /*undefined onStart*/) {
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May 08, 2019 · Thames Water decided to go all in with ITOM from ServiceNow, which gave it discovery, operation intelligence, cloud management, orchestration and service mapping. It also integrated the platform with AppDynamics, which coupled together meant that the command centre could get insight into the code and database operations too.
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The transform map for hardware asset imports used an onBefore script to set values in the target Hardware (alm_hardware) table based on a match in the vendor translation table. This script also illustrates some of the exception logging we performed for the client: (function runTransformScript (source, map, log, target /*undefined onStart*/) {
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This was the Transform Map reminding me of its importance in this process. I gently dropped my genius hat, and clicked on the Transform Map link. What I found was a bit confusing. I noticed that the perfect spot in this process to determine and then set a ServiceNow user status was in the onBefore script, but … but, this was set to inactive.